The Energy Renaissance website (‘this site’) is maintained by Energy Renaissance. This privacy policy applies to all publicly accessible pages on this site. Energy Renaissance does not have any responsibility for the privacy policy or practices of third party sites linked to the this site. If you have any questions about this site please contact us. Our policy is to treat your privacy in line with the NSW Privacy and Personal Information Protection Act 1998 (PPIPA) and the NSW Health Records & Information Privacy Act 2002 (HRIPA).
Information volunteered by you, such as comments and enquiries which contain your contacts and email addresses, is used only for internal purposes and is not shared with people or organisations outside Energy Renaissance without your permission.
When you look at the pages on this site, our computers automatically record information that identifies for each page accessed:
The information collected during each visit is aggregated with similar logged information to identify patterns of usage of the site. This assists us in improving this site and the services it offers. Energy Renaissance will not disclose or publish information that identifies individual machines or potentially identifies sub-groupings of addresses, without consent or otherwise in accordance with our privacy policy
Energy Renaissance will collect, use and disclose more extensive information than stated above in the following circumstances:
Energy Renaissance reserves the right to make disclosures to relevant authorities where the use of this site raises a suspicion that an offence is being or has been committed. In the event of an investigation, Energy Renaissance will provide access to data to any law enforcement agency that may exercise a warrant to inspect our logs.
Yes. Information collected is stored in an appropriately secure format and held by Energy Renaissance for archival purposes. When the information is no longer required for the purposes for which it was collected, it is deleted.
Energy Renaissance provides a feedback option on this to allow users to provide input into the future development of the site and to comment on the provision of services byEnergy Renaissance . The provision of personal details on feedback is optional. Users may provide personal details for the purpose of receiving a reply to their feedback. This information will only be used for the purpose for which it was provided. We will not add your email address or name to any mailing list. Energy Renaissance may publish aggregated information about feedback on the site, to the extent that is does not identify or cannot be used to identify individual users.
Energy Renaissance captures this information on a secure, externally hosted computer. Access to the raw data is restricted to a limited number of team members in Energy Renaissance for the purpose of analysis and to report our success in meeting our communication and access objectives.
Due to the evolving nature of privacy principles for online communication, this policy may be modified or expanded in light of new developments or issues that may arise from time to time. Any amended policy will be posted to this site and will operate from the time it is posted.